Not noting the condition of the cards is a deliberate choice at Poke-Lab ™ :

• A rating scale is a vision specific to each individual, we do not want to influence in any case the perception of our products.

• Our scans are produced in such a way as to highlight defects as much as possible.

Do not hesitate to zoom in and carefully observe the state of the Front & Back of the card that interests you in order to benefit from the best possible customer experience.

• All cards with a mention (Played) have folds not visible in our photos, we encourage you to create a contact ticket for more photos.

Poke-Lab ™ guarantees that your items will be shipped within 5 business days maximum.

• Otherwise, please open a support ticket in the Contact section.

• Our delivery tracking assistant is available in the Chat icon .

If the automatic tracking assistance is not functional at the moment, please open a support ticket.

Return policy

Poke-Lab ™ is a hybrid structure based in France & Japan .

• All our products are sourced directly in Tokyo by our teams working on site, in order to provide you with the rarest & most coveted cards at competitive prices.